WhatsApp is an app that lets you send messages to someone over the internet. It differs from standard SMS messaging, which sends texts over the mobile network. It is one of the popular and widely used instant messaging platform used by millions of billions of people across the globe.
However, Many of the WhatsApp users have been the victim of a lot of offensive texts and ab*ses. The online messaging app gives the options to block unwanted conversations, but sometimes things get away too much.
WhatsApp users can now file a complaint with Department of Telecom (DoT). The Department of Telecom (DoT) is now offering some relief to users by allowing them to register a complaint against offensive messages.
The victim just needs to furnish a screenshot of the message along with the mobile number and e-mail it to ccaddn-dot@nic.in.
https://twitter.com/acjoshi/status/1098810251678240768
“If anyone is receiving abusive, offensive, death threats or vulgar whatsapp messages, please send screen shots of the message along with the mobile numbers at ccaddn-dot@nic.in
The move comes following many public figures, including journalists, complaining of receiving abusive and threatening messages.
The Department of Telecom, in an order on February 19, had said that licence conditions bar carriage of objectionable, obscene or unauthorised content in any form on the network.
Telecom service providers to take immediate action against their customers for sending such messages as it is also a violation of customer declaration in the customer application form.
